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Affordable housing and community development professionals nationwide do better work because they have taken NeighborWorks America training and benefited from our products, consulting and services. Learn why our help is so valuable.
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18,000 certificates awarded
in FY20
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Having a safe, decent and affordable place to live allows people to put down roots and communities to grow strong. It also gives homeowners and renters alike the stability to keep their children in school, anticipate financial expenses and get to know their neighbors.
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23,400 new homeowners
in FY20
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$59 in investment per dollar of NeighborWorks federal appropriation
in FY20
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Training & Professional Development
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Course Listing
Classes in gray are subsections of a course
HO001 Foreclosure Tune-up - Interactive Webinar Training
HO002 Housing Affordability: Building Competency in Housing Counseling - Interactive Webinar Training
HO003 Fair Housing: Building Competency in Housing Counseling - Interactive Webinar Training
HO004 Financial Management: Building Competency in Housing Counseling - Interactive Webinar Training
HO005 Tenancy: Building Competency in Housing Counseling - Interactive Webinar Training
HO006 Avoiding Foreclosure: Building Competency in Housing Counseling - Interactive Webinar Training
HO007 Homeownership: Building Competency in Housing Counseling - Interactive Webinar Training
HO008 Financial Coaching: Promising Practices for Successful Programs - Interactive Webinar Training
HO009 HECM and the Non-Borrower Spouse: What Counselors Need to Know - Interactive Webinar Training
HO010 Understanding the Skills Needed to be a Successful Financial Coach - Interactive Webinar Training
HO011 Maximizing the Effectiveness of Telephone Counseling with HECM Clients - Interactive Webinar Training
HO012 What Every HUD-approved Agency Needs to Know About the New 9902 - Interactive Webinar Training
HO013 Explaining the Basics of the Financial Assessment to Your HECM Clients - Interactive Webinar Training
HO014 HECM to HECM Refinance Counseling - Interactive Webinar Training
HO015 Understanding the new Integrated Mortgage Disclosure (TRID) - Interactive Webinar Training
HO016 HECM Default and Foreclosure - Interactive Webinar Training
HO017 Using Financial Coaching Techniques to Engage and Motivate Clients - Interactive Webinar Training
HO018 Innovative Approaches to Building Financial Capability Programs - Interactive Webinar Training
HO019 How to Market and Grow Your Financial Capability Program - Interactive Webinar Training
HO020 Building Partnerships to Expand Your Financial Capability Services - Interactive Webinar Training
HO021 Stress Management for Counselors - Interactive Webinar Training
HO022 Introduction to HUD’s HECM Counseling Procedures and Roster - Interactive Webinar Training
HO023 Foreclosure Intervention Services During Disaster Recovery - Interactive Webinar Training
HO024 Helping Clients Compare HECM Lenders, Loan Costs, and Loan Benefits - Interactive Webinar Training
HO025 How to Start a Disaster Volunteer Program - Interactive Webinar Training
HO026 Helping Your Clients Save Money for Disasters - Interactive Webinar Training
HO027 Proprietary Reverse Mortgages – the New Wave of Non-HECM Products - Interactive Webinar Training
HO028 Tips, Tools and Techniques for Taking the HUD Exam - Interactive Webinar Training
HO028wt WEDNESDAY, MARCH 22: Tips, Tools and Techniques for Taking the HUD Exam - Interactive Webinar Training
HO029 Remote Homeownership Counseling during Desperate Times- Interactive Webinar Training
HO030 Counseling Solutions for Vulnerable Populations and Homelessness in Times of Crisis - Interactive Webinar Training
HO031 Building a Crisis Response for Rental Counseling and Eviction Prevention - Interactive Webinar Training
HO032 Effectively Managing Money & Debt During A Crisis - Interactive Webinar Training
HO033 Protecting Credit and Avoiding Scams in the Midst of A Crisis - Interactive Webinar Training
HO034 Student Loan CARES Act Relief in Response to COVID-19 - Interactive Webinar Training
HO035 An Introduction to CounselorMax for New End-Users - Interactive Webinar Training
HO036 Counseling Rural Clients on Eviction and Foreclosure In Times of Crisis - Interactive Webinar Training
HO037 Helping Clients Understand New Manufactured Homes - Interactive Webinar Training
HO038 Government Loan Basics for Housing Counselors - Interactive Webinar Training
HO039 Designing and Delivering Financial Capability Programs Virtually: How to Engage Your Clients Virtually
HO040 Designing and Delivering Financial Capability Programs Virtually: How to Set Up Your Program for Success
HO041 Using an Equity Lens in Financial Coaching Approaches - Interactive Webinar Training
HO042 Owner-Occupied Rental Property and Affirmatively Furthering Fair Housing - Interactive Webinar Training
HO043 Trauma-Informed and Equity-Focused Approaches to Service Delivery - Interactive Webinar Training
HO044 Designing and Delivering Financial Capability Programs Virtually: Marketing - Interactive Webinar Training
HO045 Navigating Credit Concerns amidst an Eviction/Foreclosure - Interactive Webinar Training
HO046 How to Talk to Your Clients About...Medical Debt - Interactive Webinar Training
HO047 How to Talk to Your Clients About...Saving for College - Interactive Webinar Training
HO048 How to Talk to Your Clients About...Asset Protection - Interactive Webinar Training
HO049 How to Talk to Your Clients About...Purchasing a Vehicle - Interactive Webinar Training
HO050 Realizing and Keeping the American Dream: An Introduction to the New and Improved Homeownership Resources
HO051 Foreclosure: Changes, Trends, and Updates to Help Consumers - Interactive Webinar Training
HO052 Building a HECM Counseling Program: What, Why, Who and How - PART 1 - Interactive Webinar Training
HO053 Building a HECM Counseling Program: Readiness, Costs, Challenges - PART 2 - Interactive Webinar Training
HO054 Preparation for Homeownership in an Era of Change - Interactive Webinar Training
HO102el Mortgage Lending Fundamentals for Homeownership Professionals
HO103 Lending Basics for Homeownership Counselors
HO103b Lending Basics for Homeownership Counselors
HO103SP Aspectos Básicos de Préstamos Para Consejeros
HO104el HECM: Counseling Basics Overview
HO105 Compliance with State and Federal Regulations
HO105b Compliance With State and Federal Regulations
HO105vc Compliance with State and Federal Regulations for Homeownership Programs
HO105vca Compliance with State and Federal Regulations for Homeownership Programs
HO105vcb Compliance with State and Federal Regulations for Homeownership Programs
HO107el Foreclosure Process Overview for Housing Professionals
HO108 Loan Servicing and Collections
HO109 Foreclosure Basics for Homeownership Counselors
HO109b Foreclosure Basics
HO109el Foreclosure Basics for Homeownership Counselors
HO109sp Elementos Básicos de la Ejecución Hipotecaria
HO109vc Foreclosure Basics for Homeownership Counselors
HO109vca Foreclosure Basics for Homeownership Counselors
HO109vcb Foreclosure Basics for Homeownership Counselors
HO110 Introduction to Housing Counseling
HO110b Introduction to Homeownership Counseling
HO110sp Consejería para la Compra de Vivienda
HO110vc Introduction to Housing Counseling
HO110vca Introduction to Housing Counseling
HO111 Home Equity Conversion Mortgages
HO111b Home Equity Conversion Mortgages
HO112el Insurance Basics
HO120 Navigating Mortgage Practices, Terms and Disclosure Forms with Today's Borrower
HO130el Understanding Credit Reports and Credit Scoring
HO155el Student Loan Basics
HO175el Helping Your Clients Understand and Obtain Government Mortgage Loans
HO180el Engaging Older Adults in Financial Capability Programs
HO190 Opening the Door to Today’s Manufactured Housing
HO200 Ready, Set, Prep: Tackling the HUD Counselor Exam Step by Step
HO200b Ready, Set, Prep: Tackling the HUD Counselor Exam Step by Step
HO200c Ready, Set, Prep: Tackling the HUD Counselor Exam Step by Step
HO200d Ready, Set, Prep: Tackling the HUD Counselor Exam Step by Step
HO200vc Ready, Set, Prep: Tackling the HUD Counselor Exam Step by Step
HO201 Understanding the Underwriting Process
HO202 Making Home Affordable: A Breakdown of Program Components
HO202b Making Home Affordable: A Breakdown of Program Components
HO204 Employer-Assisted Housing in Your Community: Developing and Managing a Successful Program
HO206EL Mortgage Math Made Simple for Homeownership Professionals
HO208 Building Skills for Financial Confidence
HO208el Building Skills for Financial Confidence
HO208hybip Building Skills for Financial Confidence-Hybrid (in-person)
HO208hybst Building Skills for Financial Confidence-Hybrid (streaming)
HO208vc Building Skills for Financial Confidence
HO209 Delivering Effective Financial Capability Programs
HO209sp Aptitud Financiera: Enseñando Destrezas de Administración Financiera
HO209vc Delivering Effective Financial Capability Programs
HO210 Practice, Study, Success: Test Strategies for HUD's Counselor Certification Exam
HO210b Practice, Study, Success: Test Strategies for HUD's Counselor Certification Exam
HO210c Practice, Study, Success: Test Strategies for HUD's Counselor Certification Exam
HO211 Credit Counseling for Maximum Results
HO211b Credit Counseling for Maximum Results
HO212VC Measuring the Impact of Financial Capability Programs
HO213 Fair Housing - What Professionals Need to Know
HO213wk Fair Housing: What Professionals Need to Know - One-week Workshop
HO214vc Design, Deliver and Market Your Financial Capability Program Virtually
HO216 Designing and Delivering Impactful Financial Education
HO218 Counseling Those Experiencing Homelessness – and Those at Risk
HO218hybip Counseling Those Experiencing Homelessness – and Those at Risk -Hybrid (in-person)
HO218hybst Counseling Those Experiencing Homelessness – and Those at Risk-Hybrid (streaming)
HO219 Advancing Homeownership for People of Color
HO220 Client Management and Tracking with CounselorMax®
HO220b Client Management and Tracking with CounselorMax™
HO222 CounselorMax for Decision Makers and Administrators
HO229 Homebuyer Education Methods: Training the Trainer
HO229b Homebuyer Education Methods: Training the Trainer
HO229c Homebuyer Education Methods: Training the Trainer
HO229sp Métodos de Educación para Compradores de Casa: Entrenando a los Instructores
HO229VC Homebuyer Education Methods: Training the Trainer
HO229vca Homebuyer Education Methods: Training the Trainer
HO230 Maximizing Client Workflow for Greater Business Results
HO235 Navigating the Road to Housing Recovery: Training the Counselor
HO235el Navigating the Road to Housing Recovery: Training the Counselor
HO236 Efficient Strategies and Techniques for Loss Mitigation Counseling: Analyzing and Sharing the Results
HO247 Post-Purchase Education Methods
HO247b Post-Purchase Education Methods
HO247vc Post Purchase Education Methods
HO248 Cracking the Code: HUD Compliance for Housing Counselors
HO250 Homeownership Counseling Certification: Principles, Practices and Techniques, Part I
HO250b Homeownership Counseling Certification: Principles, Practices and Techniques Part I
HO250c Homeownership Counseling Certification: Principles, Practices and Techniques Part I
HO250d Homeownership Counseling Certification: Principles, Practices and Techniques Part I
HO250vc Homeownership Counseling Certification: Principles, Practices and Techniques, Part I
HO250vca Homeownership Counseling Certification: Principles, Practices and Techniques, Part I
HO252 Effective Group and Telephone Foreclosure Counseling Strategies
HO253 FHA-Insured Loans: An Affordable Mortgage Option
HO255 Effective Approaches to Student Loan Debt Counseling
HO255b Effective Approaches to Student Loan Counseling
HO260 Counseling Buyers of REO Properties
HO270 Senior Services for Housing Counselors
HO272 HECM Basics for Decision Makers
HO274 Rental Housing Counseling Certification: Part 1
HO274vc Rental Housing Counseling Certification: Part 1
HO275 Intermediate HECM Counseling: Skills and Tools
HO275b Intermediate HECM Counseling: Skills and Tools
HO277 Fundamentals for Resident Service Providers
HO277vc Fundamentals for Resident Service Providers
HO278 Understanding HECM Default & Foreclosure
HO280 Sharpen Your Presentation Skills – Tips and Tools to Rejuvenate Education and Counseling Programs
HO285 Transitional Counseling: Navigating Relocation and Next Steps
HO285b Transitional Counseling: Navigating Relocation and Next Steps
HO285el Transitional Counseling: Navigating Relocation and Next Steps
HO288 Rental Eviction Intervention Certification: Part 1
HO290 Being Green, Seeing Green: Counseling Clients to Maximize Energy Savings
HO290el Being Green, Seeing Green: Counseling Clients to Maximize Energy Savings
HO307 Advanced Foreclosure: Case Study Practicum
HO307b Advanced Foreclosure: Case Study Practicum
HO307c Advanced Foreclosure: Case Study Practicum
HO307vc Advanced Foreclosure: Case Study Practicum
HO307VCa Advanced Foreclosure: Case Study Practicum
HO307vcb Advanced Foreclosure: Case Study Practicum
HO310 Financial Coaching: Helping Clients Reach Their Goals
HO310VC Financial Coaching: Helping Clients Reach Their Goals
HO310vca Financial Coaching: Helping Clients Reach Their Goals
HO316 The Nonprofit Mortgage Broker
HO324 Advanced Reporting and Customization for CounselorMax®
HO324b Advanced Reporting and Customization for CounselorMax
HO326 Advanced Residential Lending
HO328 Enhancing the Effectiveness of a Foreclosure Intervention Counseling Program
HO332 Dynamic Sales and Marketing to Attract and Retain Customers and Partners
HO345b-rq Foreclosure Intervention and Default Counseling Certification, Part I
HO345rq Foreclosure Intervention and Default Counseling Certification, Part I
HO345rqvc Foreclosure Intervention and Default Counseling Certification, Part I
HO345rqvca Foreclosure Intervention and Default Counseling Certification, Part I
HO345rqvcb Foreclosure Intervention and Default Counseling Certification, Part I
HO345rqvcc Foreclosure Intervention and Default Counseling Certification, Part I
HO345vc Foreclosure Intervention and Default Counseling Certification, Part I
HO347el Best Practices to Improve Your Foreclosure Intervention Counseling Program
HO347vc Best Practices to Improve Your Foreclosure Intervention Counseling Program
HO347vcb Best Practices to Improve Your Foreclosure Intervention Counseling Program
HO360 Homeownership Counseling Certification for Program Managers and Executive Directors
HO360b Homeownership Counseling Certification for Program Managers and Executive Directors
HO365vc Advanced Topics in HECM Counseling
HO370-rq Financial Coaching Advanced Practicum: Taking Your Practice to the Next Level
HO370b Financial Coaching Advanced Practicum: Taking Your Practice to the Next Level
HO370b-rq Financial Coaching Advanced Practicum: Taking Your Practice to the Next Level
HO370bl Next-Level Financial Coaching: Furthering Your Practice-Blended Course (in-person)
HO370vcbl Next Level Financial Coaching: Furthering Your Practice-Blended Course (online)
HO375 Financial Capability Program Design for Managers
HO380 Compliance Check-Up for HUD Housing Counseling Program Managers and Executive Directors
HO385 Using Trauma-Informed Skills in Financial Coaching
HO388 Rental Eviction Intervention Certification Part 2: Program Design and Delivery
HO833 NeighborWorks Reporting using CounselorMax® and the Online Reporting System
HO833vc NeighborWorks Reporting using the Online Reporting System and CounselorMax® -INVITATION ONLY
HO936 SYMPOSIUM: Resilience amid Crisis: Preserving and Rebuilding Homeownership and Wealth in Communities of Color
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