So what makes NeighborWorks unique? We build communities of opportunity where everyone has equitable access to the information, resources and tools they need to make sound financial decisions, achieve financial mobility and build assets through affordable homes.
To achieve this, we believe that everyone needs access to:
- Safe, stable and healthy homes.
- Reliable financial information, counseling and coaching.
- Access to affordable financial products and services.
The financial health of families and communities is critical to our mission — from preserving affordable homes to revitalizing neighborhoods. Through our commitment to comprehensive approaches, NeighborWorks aligns partners across sectors around goals that support resident well-being. Coordinated comprehensive efforts ensure that the core needs of individuals are met and help break down systemic barriers that have prevented equal access to opportunity. On a local level, the NeighborWorks network ensures that everyone has the information, resources and support that they need to reach and sustain their financial health and achieve their financial goals.
Strategies & Research
- Our national housing and financial capability survey shows that due to the current economic environment, many people have delayed moving or buying a home because their focus is paying their day-to-day expenses. Many people lack significant savings or emergency funds and don't feel they can afford to own a home. This is especially true among low-income families, young adults and minority groups.
- The goal of eviction prevention is housing stability. Our eviction prevention guide offers tips for effective resident engagement.
- Our Financial Capability Learning Lab provided six NeighborWorks organizations with the opportunity to test and launch new strategies to address critical markeplace needs and move the financial health field forward.
- Our Customer Outreach and Engagement brief focuses on four customer-centric strategies to strengthen customer outreach and engagement.
- Our Customer Retention brief spotlights three strategies to strengthen customer retention to keep more customers in financial capability programs long enough to achieve positive financial outcomes.
- Our study shows that participants in matched savings programs experience positive outcomes related to growing their savings and reaching their goals.
Training certified experts
This makes it all the more crucial that financial counselors and coaches are giving accurate, reliable information. When most adults are one paycheck away from disaster, the wrong advice can be dangerous.
This is why NeighborWorks ensures that individuals and families receive reliable information and guidance. In order for financial capability programs to remain impactful and continue to be trusted community resources, we believe programs need to be grounded in professional standards. To advance this goal, we offer a suite of online and in-person classes that address the financial needs and questions that consumers face day-to-day and in their long-term planning. We also offer specialized certifications that have been approved under the National Industry Standards.
Helping measure success and results
What steps are residents taking to manage their finances over time? Are your programs and services helping them achieving their financial goals?Our Success Measures financial capability tools are essential to sustaining and growing your financial capability services, enhance your program and demonstrate your organization's impact.