Print pageEVENT REGISTRATION:
How do I register for the NTI in Chicago?
Online Registration has closed: On-site walk-on registration opens in Chicago on Feb. 22
When does registration open and close?
Registration opens October 30, and closes on January 26, 2026. All participants who register before December 31, will receive an early bird discount of $150.00 off the total cost.
My Registration is complete, what do I do now?
Your NTI SCHEDULE (printable pdf) on the event platform contains all your event regis-tration details. The (EVENT RESOURCES) section contains key information to guide you before you travel and while onsite to make the most of your event experience. Once registered for the event, you can return to https://collabornation.net/login/ntichicago2026 at any time up to the site closing date after the event.
How do I change courses selected after I have already purchased them?
Registrants may make course Exchanges directly on the event platform up to January 26th, 2026, by clicking on the EXCHANGE TRAINING function on your MY COURSES page. You can only exchange a course taking place on the same days and for the same monetary value. All other course changes must be submitted by email to our Customer Experience team at [email protected]. Please re-member course enrollment is limited, so all change requests should be submitted at your earliest convenience.
Can I send a paper registration form?
Registrations for this event must be completed online and include an agreement to the event’s health, safety, and liability clauses.
EVENT PAYMENTS/SCHOLARSHIPS:
What is the payment policy?
Payment is due at the time of registration and may be made by Visa, Mastercard, or American Express. To make payment by check or arrange group payments, please contact our Customer Experience team at [email protected].
Are scholarships available? When will scholarships open/close?
Limited scholarship assistance is available. To apply/view your status, please visit the scholarships website for more information. Note that if you are awarded a scholarship and no-show to the event, your scholarship eligibility may be revoked for 12 months.
EVENT CHANGES/CANCELLATION/SUBSTITUTIONS:
If I cancel before the event date, will I get a refund or tuition credit?
Cancellation requests must be submitted in writing to our Customer Experience team at [email protected]. The last day to cancel and obtain a refund is January 26, 2026.
Do you allow registrant substitutions? If so, who do I contact?
Each attendee is required to register and pay individually. Our online system does not support registrant substitutions.
EVENT COURSES/CERTIFICATIONS/EXAMS:
Will I receive a certificate of completion for each class I attend?
Participants who attend 100% of their course, as verified by daily attendance records taken by the event faculty, will receive certificates of completion. These certificates will be uploaded to your My Courses page on the event platform within 2 -3 days after course completion. To download your certificate, simply click on My Courses and select the graduation cap icon next to each course completed. For detailed instructions, please refer to the certificate printing guide.
Which courses can I take to obtain my NCHEC continuing education hours? What is the timeframe for taking the NCHEC exams after the event? Where do I find the NCHEC test exams? When will my score be updated on my transcript?
You must take courses within Housing Education & Counseling training tracks. Please review your transcript in advance to avoid taking repetitive courses. You will have 30 days from the course end date to take the exams to receive credit. You can pick up the test exam at the event or have the test exam instructions emailed. See more information regarding our NCHEC certificate program at NCHEC Certification | NeighborWorks America. All test scores will be uploaded on transcripts within 30 days after the event.
When will the NTI Know Before You Go webinar take place? Will it be recorded?
The NTI Know Before You Go Webinar will take place on February 11th, 2026, at 12:30 p.m. EST. Yes, we will record the webinar for those who would like to view it at another time.
EVENT LODGING/TRAVEL LOGISTICS:
Will NeighborWorks America pay for an additional night stay if I am unable to get home by midnight? Who do I contact if I am arriving late to the hotel?
NeighborWorks’ lodging policy notes if there are flight/train departure options which get you home by midnight then we will not extend your lodging. If there are no departure options, then we will extend your lodging on a first-come/first-served basis until room availability is exhausted. To inquire if you are eligible to receive a Friday night extension after you have registered, contact the Customer Experience team by email at [email protected]. All requests for an Additional Night Stay must be submitted via email. Please view our event lodging guidelines for more information. For any reason, if you are arriving late at the hotel, please contact 1-800-438-5547 or the hotel after hours.
How should a registrant identify their Accessibility needs?
Anyone with Accessibility Needs should self-identify in the Americans with Disabilities Act (ADA) section of your registration profile when registering. You may also provide more detailed requests via our online Accessibility Request Intake form.
If NeighborWorks is managing your lodging, which hotel have I been assigned? Do I make reserva-tions?
If your lodging is covered by NeighborWorks America, hotel assignments will be posted to your schedule by no later than February 10th, 2026. This information is provided under Your NTI Schedule on the event platform. If NeighborWorks is covering your hotel, please do not contact the hotel and make a reservation. This will cause a duplicate reservation, and your credit card will be charged. If you are arriving early or staying additional days, you can contact the hotel to set up a separate reservation for those days that are not covered by NeighborWorks.
Event/Venue Logistics?
The hotel venues are large and navigating from course to course may require extensive walking, so please plan accordingly. Attendees are responsible for arranging for and/or renting any required mobility or medical devices. Please see the event Travel & Logistics Guide for a list of rental providers who provide services in the city.
Are meals provided?
Each attendee is responsible for their own meals. Each weekday of the event we provide coffee/beverage services, including to-go snacks during the late morning and afternoon breaks. On Monday, lunch will be provided at the Opening Plenary.
What is the dress code for this event?
The attire is business casual. For your comfort, please dress in layers to accommodate varying temperatures in the hotel and convention center venues.
Who do I contact if I am unable to make it to class?
Please contact Customer Experience at 1-800-438-5547 so they can alert the instructor. If you fail to attend your course, you will be marked incomplete and will not receive a certificate of completion.
Are shuttle buses provided for venues?
There will be shuttle buses provided between the two hotel venues at specific pickup/drop-off locations. NW does not provide ground transportation from the airport to the hotel. You will need to make your own arrangements. The city offers shuttles, taxis and rideshare services. These services must be scheduled and managed at your own expense.
