The Housing Stability Counseling Program (HSCP), funded by Congress as part of the American Rescue Plan and administered through NeighborWorks America, helped almost 93,000 Americans facing housing instability. NeighborWorks talked with two counselors whose organizations participated in the program. They told us how the program worked for their clients, what challenges remain ahead and how their own housing experiences guide their work. 

While the world was in the global COVID crisis together, individual struggles varied widely, especially among those struggling to stay in their homes. “Maybe they lost their job during the pandemic because the organization they were working for shut down and they didn't have the type of job that allowed them to go virtual,” shares Tonya Tyler, vice president for national initiatives operations at NeighborWorks America.