NeighborWorks HECM Training

There are two training requirements for HECM roster counselors.  

• Initial training: To become a HECM counselor on the HUD HECM roster, you must take an approved formal HECM training course before you apply.  
• Continuing education: Once you are on the roster, you are required to take HUD-approved HECM-related continuing education every two years to maintain your roster status.

You must obtain a certificate for each successfully completed course, and then scan and upload the certificate into the FHA roster application system (FHA Connection) to receive credit for HECM training.

NeighborWorks HECM Training Courses

We offer three in-person HECM training courses at NeighborWorks Training Institutes (NTIs) and occasional Place Based Trainings (PBTs). Any of these courses may be used to satisfy either the initial training requirement or the continuing education requirement for the HECM roster.

In-person training

• Home Equity Conversion Mortgages (HO111)
• Senior Services for Housing Counselors (HO270)
• Intermediate HECM Counseling: Skills & Tools (HO275)

Two additional NeighborWorks classroom training courses are HUD-approved to satisfy the continuing education requirement only. Available at NTIs and occasional PBTs, these courses cannot be taken as the education requirement for getting on the HUD HECM roster for the first time.
 

• Delivering Effective Financial Education for Today's Consumer (HO209)
• Financial Coaching: Helping Clients Reach Their Goals (HO310)

Faculty-led courses

• Advanced Topics in HECM Counseling (HO365vc)

Self-guided courses

The following course is HUD-approved for counselors getting on the roster for the first time or for continuing education:

• HECM Counseling Basics (HO104el )

 HUD-approved only for continuing education: 

• Mortgage Lending Fundamentals for Homeownership Professionals (HO102el)
• Understanding Credit Reports and Credit Scoring (HO130el )
• Engaging Older Adults in Financial Capability Programs (HO180el)

Interactive Webinars

• HECM and Non-Borrower Spouse: What Counselors Need to Know (HO009WT)
• Maximizing the Effectiveness of Telephone Counseling with HECM Clients (HO011WT)
• Explaining the Basics of the Financial Assessment to Your HECM Clients (HO013WT)
• HECM to HECM Refinance Counseling (HO014WT)
• HECM Default and Foreclosure (HO016WT)
• Introduction to HUD’s HECM Counseling Procedures and Roster (HO022WT)

You can search for courses by topic area, keyword or date/location through our Find a Course feature located on the Training and Professional Development page,