With generous funding from JPMorgan Chase, we developed the NeighborWorks America Financial Capability for Renters Pilot to learn how best to effectively provide financial capability services to the renters living in affordable multifamily rental housing owned by NeighborWorks organizations.
Our role was to build the capacity of the 18 selected NeighborWorks organizations to develop or enhance a set of financial capability services responsive to residents' needs by providing:
Operating grants
Access to financial capability training courses via scholarships
Remote and online learnings on adopting new practices
Peer learning
Technical assistance and coaching on program design, implementation, and best practices
Evaluation assistance on the Success Measures financial capability tools to track resident outcomes
A custom-designed Emergency Matched Savings Program to incentivize residents to build an emergency fund and practice regular saving habits
A “Coach the Coaches” mentoring program to enhance the skills of financial coaches
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