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Course Details

HO043 Trauma-Informed and Equity-Focused Approaches to Service Delivery - Interactive Webinar Training

This course provides a foundational framework for delivering financial capability services to a broad array of clients. You will learn the skills of trauma-informed services to maintain the safety and well-being of clients. At the same time, you will understand the practices of equitable service delivery to ensure inclusiveness. You also will identify self-care strategies that support your interpersonal work with clients.

This faculty-led webinar training will last 90 minutes and include resource materials, interactive polling, and participant Q & A with the faculty. A quiz will be open at the conclusion of the session which you must pass in order to obtain a certificate and credit toward continuing education hours. Participants can access the training site upon registration and begin looking at the available resources prior to the live online training session.

This course will provide 1.5 hours of continuing education.


Course Length: 1/2 Days

Course counts toward a professional certificate (PCP): No