HO360 Homeownership Counseling Certification for Program Managers and Executive Directors
This course is designed for professionals in the homeownership counseling field who are working at the management level. Through hands-on application participants will learn procedures and methodology that will better equip them to manage the day-to-day operations of a housing counseling program. In this course homeownership program managers and executive directors will learn how to: diversify funding sources; recruit, manage and retain counseling staff; perform contract reviews and programmatic assessments; and efficiently manage case files utilizing a variety of time management techniques. A strong focus on quality assurance and proficiency in operating in performance standards, HUD, National Industry Standards, fair housing, ethics, compliance, pipeline review and reporting is included.
This course counts toward initial NCHEC certification.
Course Length: 5 Days
Course counts toward a professional certificate (PCP): No